The personal information we collect and use

 

a) Personal information you provide to us

 

We collect the following personal information that you provide to us:

Email Address

Telephone Number

Address

Full name

Card details

 

Some examples of when we collect this information include when making a purchase, For our mailing listsand via surveys.

 

b) Personal information you provide about third parties

 

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

 

shall consent on their behalf to the processing of their personal data;

shall receive any data protection notices on their behalf; 

and shall consent on their behalf to the transfer of their personal data abroad.

 

How we use your personal information

 

We only collect information from our users to process order, recommend products we believe is best suited to you.

 

Who your information may be shared with?

 

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Agencies that help detect/investigate fraudulent activity.

We will not share your personal information with any other 3rd parties.

Whether personal information has to be provided by you, and if so why

 

The provision of the following information is required from you:

 

Name, Address, Contact Number, Email, Debit/Credit card number

 

We only require:

Address to provide delivery services for purchased products.

Email address and contact number to update you on your order.

Payment card number in order to purchase the product provided.

It is important these details are accurate to reduce any issues arising regarding your order.These details could be asked again if you want to subscribe to our mailing list, however this is no compulsory.

 

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

 

How long your personal information will be kept

 

We will hold your personal information for the following periods:

 

We hold your address information up to 1 month after your order has been placed. Once your order has been received, we will remove this information from our record.

We hold your email address and Name up to 6 months, after this it is removed from our records.

These periods are no longer than necessary in each case.Reasons we can collect and use your personal information

 

We rely on the following as the lawful basis on which we collect and use your personal information:

consent

legal obligation

 

Keeping your information secure

 

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

 

We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:

 

Payment details are encrypted, all information will be secured.